Grand Mercure Phuket Patong - Upscale hotels & resorts

I had a wonderful stay at Grand Mercure Phuket Patong! The hotel staff were incredibly friendly, attentive, and went out of their way to ensure all of our needs were met. Ben, the supervisor, was...

ryan was amazing, great customer service skills and very friendly. he gave us room service many of the nights and was so helpful and welcoming as well as the reception staff and the bar staff i love...

We stayed here over Christmas and New Year. We didn’t have a good start as my children’s room had an ant infestation and smelt heavily of bleach. We were moved the next day as the ants had taken...

My family and I have been coming to Thailand for many years now. Having stayed at the Grand Mercure a few times over the last couple of years now and have never had anything but a wonderful...

Firstly hotel and all staff are superb, nothing is too much for them, food amazing, but have to say our room attendant Mook treated us like family ensuring our room was always spotlessly clean...